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HR Services Advisors - Walkersville, MDApply Now

Location: Walkersville, Maryland 21793
Employment Type: Contract

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Job Description

Contract Length:  6+ months

Responsibilities: 
 
  • Serve as the main contact for service-related inquiries from recruitment, managers, employees, and other HR team members. Ensure the complete resolution of HR requests, including tracking and tracing.
  • Offer outstanding customer service by promptly resolving queries and issues, really committing to provide a high-end user experience.
  • Stay knowledgeable about business operations, structure, and key contacts to provide ad-hoc support and advice during HR calendar events.
  • Monitor the quality of transactional work produced by the Hubs and key HR service metrics.
  • Offer proactive advisory services on HR processes for HR Business Partners and line managers.

Requirements:
 
  • Bachelor’s Degree or equivalent experience required, preferably in Human Resources or a related field.
  • HR Certification is a plus.
  • Proficiency in Microsoft Office products; HRIS experience (Workday) preferred.
  • Previous experience in a human resources role, with ticket management and employee relations experience preferred.
  • Outstanding customer service orientation with strong follow-up skills and attention to detail.

Contact

Rob Wallace
Principal Recruiter

Rob works on the Contract team. His goal as a recruiter is to continue to establish long-term professional and personal relationships with top-performing HR professionals throughout the Greater Boston area.


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