CSR NYApply Now
Location: Albany, New York 12211
Employment Type: Contract
Job Description
Title: CSR NY
Location: Menands, NY
Work Arrangement: Hybrid - 2 days onsite per week
Employment Type: Contract
Schedule: About 1 day onsite per week, 9:15am-6:00pm after training
Location: Menands, NY
Work Arrangement: Hybrid - 2 days onsite per week
Employment Type: Contract
Schedule: About 1 day onsite per week, 9:15am-6:00pm after training
About the Role
We are seeking a Customer Service Representative to provide professional customer support in a hybrid environment. This role requires strong telephone communication, Microsoft Office skills, multitasking ability, and a customer-focused approach to resolving questions and service needs.Key Responsibilities
- Maintains knowledge of company products and customer service processes
Required Qualifications
- 2+ years of customer service experience
- Strong Microsoft Office skills (Word, Excel, PowerPoint)
- Strong telephone and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task and manage time effectively
Key Skills
Excel | Customer Service | CSRCompensation
In accordance with applicable pay transparency requirements, the anticipated compensation for this role is $16.00 - $19.00/hr, based on experience and qualifications.Contact
Brian Potts
Senior Recruiter
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