Sales Order AdministratorApply Now
Location:
Employment Type: Contract
Job Description
Contract Length: 6 months, 100% remote position
Job Summary: This person will be responsible for order processing, invoicing, and customer support
Responsibilities:
Job Summary: This person will be responsible for order processing, invoicing, and customer support
Responsibilities:
- Receive and review incoming customer Purchase Orders and prepare them for accurate order processing working with sales account manager to resolve any inaccuracies.
- Prompt and accurate entry and acknowledgement of customer orders in the ERP system (NetSuite) within 48 hours of receipt.
- Ability to translate customer order details into desired customer software entitlement experience.
- Identify and implement improvements in current workflows and processes that can help improve order processing efficiency.
- Create and maintain order processing work instructions with constant focus on identifying opportunities to drive process improvements that positively impact the customer's experience.
- 3-5 years of order entry experience
- Experience with Order processing, financial operations, and accounting functions within NetSuite
- Ability to support time sensitive technical projects
- Ability to provide recommendations and enhancement suggestions for our Order Processing processes based off business needs
- Ability to create and maintain work instruction documents
- Ability to communicate and collaborate cross functionally with various stakeholders within the organization
- Intermediate knowledge and use of NetSuite, Microsoft Teams, Microsoft Office Products
Contact
Nathan Frongillo
Senior Technical Recruiter
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