Technical CoordinatorApply Now
Location: Marlborough, Massachusetts 01752
Employment Type: Contract
Contract Length: 6 months with possibility of becoming a full-time, permanent, employee
Job Summary: This individual will help ensure Operational teams are ready to support new or changed IT Systems.
- Provides basic support activities preparing new or changed Services into production.
- Engages on SAFe and other project ceremonies to understand work performed by Solution Delivery teams and impact to Operations
- Ensures appropriate knowledge collected for Services and catalogued into appropriate repository
- Facilitates Knowledge transfer to support teams
- Entry-level technical knowledge of ITSM functions
- Builds knowledge of the organization, processes and customers
- Understands incident and change management principles and best practices
- Bachelor's degree in Computer Science, Business Administration, Math or equivalent related experience
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