JVT Advisors

Technical Coordinator

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Location: Marlborough, Massachusetts 01752
Employment Type: Contract

Job Description

Contract Length: 6 months with possibility of becoming a full-time, permanent, employee

Job Summary: This individual will help ensure Operational teams are ready to support new or changed IT Systems.

Responsibilities:

  • Provides basic support activities preparing new or changed Services into production.
  • Engages on SAFe and other project ceremonies to understand work performed by Solution Delivery teams and impact to Operations
  • Ensures appropriate knowledge collected for Services and catalogued into appropriate repository
  • Facilitates Knowledge transfer to support teams

Requirements:

  • Entry-level technical knowledge of ITSM functions
  • Builds knowledge of the organization, processes and customers
  • Understands incident and change management principles and best practices
  • Bachelor's degree in Computer Science, Business Administration, Math or equivalent related experience

Christian Griffith

Recruiter

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