JVT Advisors

Sr. Telecom Technician

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Location: Waltham, Massachusetts 02451-1457
Employment Type: Contract

Job Description

Contract Length:  1 year

 

Job Summary:  The Sr. Telecom Technician provides voice communications technical support and modifies repairs and conducts preventive maintenance on internal/in-house telecommunications equipment and related systems. Assist in the development of new internal programs or modifications of current systems.

 

Responsibilities:

  • Provides technical support with respect to telecommunications for all locations, including ordering, troubleshooting and maintenance.
  • Designs and configures voice communication systems, programs Avaya PBX systems and administers voice mail to support user requirements.
  • Consults with and advises other department managers and/or directors throughout the country in the use and utilization of all voice systems, services and technologies.
  • Performs and coordinates moves, adds and changes as required.
  • Executes system upgrades, maintain appropriate inventory to support the user base, performs system backups on a regular schedule and performs preventative maintenance.

 

Requirements:

  • High School Diploma required; Associate’s Degree desirable
  • 2 – 4 years’ related experience.
  • Experience of technical telephony troubleshooting required.
  • Telecommunications certificate preferred.
  • Working knowledge of Avaya PBX/Key systems required.
  • Personnel management/development courses or equivalent experience.
  • Strong organizational skills.
  • Strong PC skills, experience in Microsoft office.
  • Project management experience.

Jeff Reed

Senior Recruiter

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