SF Production Support DeveloperApply Now
Location: Westwood, Massachusetts 02090
Employment Type: Contract
Job Description
Contract Length: 6 months; Remote position
Job Summary: This person will lead and manage the Salesforce production development support team to ensure timely and effective resolution of issues.
Responsibilities:
Requirements:
Job Summary: This person will lead and manage the Salesforce production development support team to ensure timely and effective resolution of issues.
Responsibilities:
- Monitor Salesforce system performance and proactively address any potential disruptions or anomalies.
- Troubleshooting and resolving complex Salesforce issues, including data integrity, integration, and functionality problems.
- Act as the primary point of contact for Salesforce production issues, coordinating with various teams to address and resolve problems and issues and providing timely updates on progress.
- Manage and prioritize production support tickets, ensuring they are resolved within defined SLAs.
Requirements:
- Extensive understanding of Salesforce.com best practices, Architecture, Design, Development, Administration, and security model.
- Working knowledge and experience with complex business systems integration, such as with Copado, as well as object-oriented design patterns and development.
- Extensive understanding of Salesforce Service Cloud and Experience Cloud (Communities) development and customization.
- Experience with SFDC specific IDE and version control configurations (Github, BitBucket) for Salesforce development (VS Code, IntelliJ, SFDX)
- Must be a US Person and have lived in the United States at least three (3) out of the last five (5) years.
Contact
Ovrille Gonsalves
Director of Recruiting & Training
Ovrille is responsible for full lifecycle recruiting for JVT’s clients across several industry verticals. He supports the Contract Recruiting team, and specializes in identifying temp (contractual) and temp-to-perm resources for JVT’s clients.
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