JVT Advisors

Pharmacy Technician (outbound)

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Location: Lake Bluff, Illinois 60044
Employment Type: Contract

Job Description

Contract Length:  6 months with possible extension

Job Summary:  The Pharmacy Technician provides high level support to patients, nurses, pharmacists and other healthcare staff to effectively process and provide relevant information within the assigned function(s).

Responsibilities:
 
  • Ensure customer database is maintained in a timely and accurate manner in compliance with all applicable company policies and procedures; analyzing and reporting data integrity and accuracy as necessary.
  • Process prescription requests; inputting patient prescription and demographic data in applicable systems as required.
  • Serve as the primary point of contact for patients and/or healthcare providers to ensure the facilitation of diverse customer requests; collaborating with cross-divisional teams in the coordination of customer service orders in a timely and accurate manner.
  • Serve as subject matter expert (SME) by providing support to additional staff, cross-divisional teams and customers in the resolution of outstanding issues within the assigned function(s).
    • Mentor other staff as applicable.
  • Assist with various projects as assigned by direct supervisor.

Requirements:
 
  • Must have customer service experience and proper phone etiquette.
  • Must be Pharmacy Technician licensed in the state of Illinois.

Austin Tierno

Recruiting Sourcer

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