JVT Advisors

Patient Intake Coordinator

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Location: Waltham, Massachusetts 02451-1457
Employment Type: Contract

Job Description

Contract Length: 6 months with possible extension

 

Responsibilities:

  • Place patients through excellent sales and customer service skills.
  • Perform case management while serving as the primary liaison with referral sources, clinics and discharge planners.
  • Obtain chair times, financial clearance and medical clearance in a timely manner to ensure an expedited admissions process.
  • Serves as the primary contact for the initial administration of patient referral calls and communications regarding patient admission to the clinics (chronic and/or acute) and home programs.
  • Coordinates the admissions process from the initial request for admission to patient placement in preferred clinic.
  • Ensures all intake data for admissions requests are collected, completed and communicated according to the established standard operating procedures and in compliance with all regulatory requirements.

 

Requirements:

 

  • Excellent phone skills and be able to multi-task.
  • Must be able to handle escalations and collaborate with supervisor/manager as necessary.
  • Must be able to work overtime when required.
  • Must have strong computer competency and be able to troubleshoot their own basic computer issues.
  • Familiarity with Salesforce, EMR systems a plus.

 

Thomas "TJ" Medlin

Recruiter

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