Order Management Coordinator

Contract Length:  1 year

Responsibilities:

• Process all sales orders and return authorizations /credits for our external and internal customers. (50%)
• Prepare Order Management reports for upper management.
• Responsibilities also include answering customer phone calls, e-mails and inquiries. (15%)
• Independently investigating sales order issues, shipping discrepancies and determine / processes methods of resolution. (15%)
• Contact company personnel at all levels of the organization to gather information or review order management issues.

 

Requirements:

• Requires the ability to meet tight competing deadlines, juggle multiple priorities, and multitask.
• Must be detail oriented, organized and conscientious, adaptable and flexible.
• The proven ability to work in a fast-paced environment as well as in a team environment required.
• Professional communication skills are a must.
• Requires excellent computer skills, including Microsoft Word, and Excel.
• Prefer a Bachelor’s degree.
• A concentration in Finance preferred or equivalent work experience.
• Oracle experience is a plus.