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MS Teams AV Specialist
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Location: Chelmsford, Massachusetts 01824
Employment Type: Contract
Job Description
Contract Length: 6 months, 100% onsite
Responsibilities:
Requirements:
Responsibilities:
- Maintain, Test, Troubleshoot and Support Microsoft Teams Rooms
- Perform on-boarding tasks for new employees (O365 admin tasks, image and deploy PCs and peripherals using KACE, training).
- Troubleshoot and resolve user desktop issues (hardware / software / access / security / business applications / printers) using IT ticketing system (BMC Remedyforce).
- Assist in the ordering, receiving, storage, deployment, tracking and retirement of PC assets.
- Perform “desktop hygiene tasks” (KACE, Active Directory, Virus\Malware removal) as required.
Requirements:
- BS Degree in related field or relevant work experience.
- 2 years of experience in configuration and support of Microsoft Teams Rooms.
- Minimum 2 years of experience providing IT End User Support / Desktop support.
- Familiarity with the Microsoft 365 Teams Dashboard.
- Experience with Active Directory computers, user management, and GPO.
- Experience troubleshooting Windows OS / Office 365 (Word / Excel / Outlook / SharePoint / Onedrive / Teams).
- Good analytical troubleshooting skills to isolate and resolve problems
- Strong communication skills with a heavily customer focused thought process.
- Experience working from a help desk management system.
Thomas "TJ" Medlin
Senior RecruiterCan't find your fit?
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