JVT Advisors

MANAGER, CRM DEVELOPMENT

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Location: Boston, Massachusetts 02215
Employment Type: Direct Hire

Job Description

MANAGER, CRM DEVELOPMENT, SALESFORCE

Job Description
Manager, CRM Development role who will be a member Information Services and Technology team. They will work closely with the cross-functional team, client stakeholders to navigate the Salesforce technical landscape. They will be responsible for providing technical leadership on projects to support Recruiting, Admissions and Marketing goals that shall enable  academic, administrative and ancillary processes by providing necessary guidance to team members to follow SDLC and Salesforce best practices while leading them to successful delivery. This individual will manage, coach and mentor three technical staff or student employees.

Essential functions of this position are:
*Provide technical leadership and manage development team members. Results oriented that will lead to good issue resolution and solution delivery practices, maintains high standards of software quality within the team by establishing periodic code reviews, best practices that should be in alignment with   best practices, guidelines and standards.
*Participate in strategic service management planning in coordination with operational support and maintenance of CRM & Marketing-Communication based services. This includes consulting on or working or delegating incidents, service requests, defects and enhancements,
*Invests time learning/enhancing skills for self and team members on Salesforce, MarketingCloud and related technologies by active participation in technology users groups and professional organizations and formal training or degree programs.

Required Skills:
*Bachelors or Masters Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
*Well rounded IT work experience in Software Development/engineering with a progressive trajectory of implementations using object oriented designs with Java, advanced web development skills and Salesforce.
*Several years of full life cycle solutions delivered with strong expertise and hands on experience on Salesforce products and lightning platform with declarative configuration and Apex/Lightning/API development.
*5+ years of technical experience working with complex Salesforce ecosystem as well as experience with non-Salesforce enterprise systems.
*Experience working with complex Salesforce and other enterprise systems.
*Manage source control repository, Release (deployments) & environments.
*Build team improvement and development goals and maintain training plans.
*Establish periodic code reviews to ensure best practices are followed and drive quality, standardization and consistency.
*Demonstrated knowledge of the overall software development lifecycle and enterprise integration frameworks
*Demonstrated knowledge of project management concepts and frameworks such as waterfall, Prince 2, Scrum or agile development methodologies
Preferred/Desired:
*Salesforce and MarketingCloud certifications

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Chris Silva

Senior Recruiter

Chris is responsible for account management and recruiting for the Permanent team. He works with companies and job seekers to identify their needs, manage their expectations, and help find them a great fit.

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