JVT Advisors

LMS Administrator

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Location: Framingham, Massachusetts 01701
Employment Type: Contract

Job Description

Contract Length:  1 year with possible extension

Job Summary:  This person will be responsible for system and content administration in the SuccessFactors LMS. This position works with Instructional Designers, e-Learning Developers, Instructors, and other LMS administrators to plan, organize, manage, and support learning content and events consisting of e-learning, virtual classroom and instructor-led sessions, and any associated supporting assets.

  • Coordinate, prioritize, execute, and administer learning projects from the LMS intake queue, and/or as assigned by the Learning Technology Manager and/or Sr. Learning Technology Specialist.
  • Build expertise in all aspects of administration in the SuccessFactors LMS including creating training, managing learners, curating content, reporting, and improving user experience.
  • Provide division specific governance and/or optimization agenda items including technical learnings and updates; participate in discussions and decisions about best practices, system configuration, pain points and support issues.
  • Enforce governance accountability, and provide technical, process, and best practice support to lower level LMS administrators.
  • Interface with Regional Admin peers around the globe, HRIS, and IT for timely resolution of escalated support issues.

  • 2 to 3 years of experience in LMS management/administration (preferably with SuccessFactors LMS or Plateau) in a corporate environment; Workday experience a plus
  • Strong understanding of the e-learning development cycle and the role of LMS in testing and implementation, classroom training administration including both in-person and virtual classroom training,  reporting capabilities of an LMS, and how to retrieve and analyze data for stakeholders.
  • Proven project management skills, including identifying and escalating issues and/or potential risks.
  • Strong analytical, and process development skills; Excellent customer service, communication, and partnering skills.
  • Competency in Microsoft Office Suite (Outlook, Excel, Word, Project & PowerPoint) are required; experience with one or more e-learning authoring tools (e.g., Articulate Storyline, Articulate Rise, Captivate, Brainshark), and Adobe Connect virtual learning platform is strongly preferred.

Christian Griffith

Principal Recruiter

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