JVT Advisors

IT Support

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Location: West Point, Pennsylvania 19486
Employment Type: Contract

Job Description

Contract length: 6 months

Job Summary: Implements, monitors, and provides technical support of customer laboratory IT environments, typically integrated with instrumentation

Responsibilities:

  • Implements customer specified benchtop computing design and processes
  • Administers and assures connectivity of customer’s Windows based platform
  • Conduct and maintain inventories of client systems
  • Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers
  • Manage On-boarding, retirement, and relocation of equipment
  • Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.

Requirements:

  • Excellent customer service skills complimented by an ability to listen to and interpret client requests.
  • Ability to troubleshoot complex technology issues.
  • Strong verbal and written communication skills.
  • Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
  • Bachelor’s Degree or relevant industry experience.
  • 2+ years of technical experience including (but not limited to); Windows technologies including Microsoft Office, networking, remote computing and backup systems.

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