JVT Advisors

Helpdesk Analyst

Apply Now

Location: Bedford, Massachusetts
Employment Type: Contract

Job Description

Apple/Mac (preferred) - Helpdesk in Bedford, MA

Contract Duration: 6 month to permanent! 

Job Description

Seeking someone experienced in technical support with excellent communication skills to provide support in an Enterprise environment. 

  • Required: 1+ years of helpdesk / phone support experience, Apple/MAC troubleshooting experience is BIG PLUS
  • Provide phone support with diagnosis, identification, and resolution of problems of varying complexity with hardware, software, LANs, networks, and corporate data systems.
  • Support Mac OS & iOS, Win 10/7, MS Office, (primarily Outlook), LAN, VPN, and remote devices, hardware and peripherals, and other technologies.
  • Any certifications, for Apple or otherwise (Apple Certified Technician, HDI certification, ITIL certification, etc) are a PLUS


Zack Lisien


Zack uses traditional and digital resources to keep our talent pool brimming with highly skilled and qualified technology innovators searching for opportunities.

Can't find your fit?

We get new jobs every day. Send us your resume and we'll let you know when we have the right opportunity for you.

Send Us Your Resume