JVT Advisors

Helpdesk Analyst

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Location: Bedford, Massachusetts
Employment Type: Contract

Job Description

Apple/Mac (preferred) - Helpdesk in Bedford, MA

Contract Duration: 6 month to permanent! 

Job Description

Seeking someone experienced in technical support with excellent communication skills to provide support in an Enterprise environment. 

  • Required: 1+ years of helpdesk / phone support experience, Apple/MAC troubleshooting experience is BIG PLUS
  • Provide phone support with diagnosis, identification, and resolution of problems of varying complexity with hardware, software, LANs, networks, and corporate data systems.
  • Support Mac OS & iOS, Win 10/7, MS Office, (primarily Outlook), LAN, VPN, and remote devices, hardware and peripherals, and other technologies.
  • Any certifications, for Apple or otherwise (Apple Certified Technician, HDI certification, ITIL certification, etc) are a PLUS

#JVT

Zack Lisien

Recruiter

Zack uses traditional and digital resources to keep our talent pool brimming with highly skilled and qualified technology innovators searching for opportunities.

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