JVT Advisors

Help Desk

Apply Now

Location: McLean, Virginia 22102
Employment Type: Contract

Job Description

Contract Length:  6 months

Job Summary:  Provide technical support to employees in a Windows/Apple Mac environment.


  • Provide technical support to for Windows/Apple Mac
  • Follow defined SOP for Incident, ticket documentation, escalation, notification, and resolution
  • Guide employees in using the company’s tools and information infrastructure effectively
  • Collaborate with other Help Desk employees on problems, process and procedure, special projects, and other issues of importance to the Help Desk


  • Experience working on a technical help desk in a corporate environment.
  • Proficient at quickly solving problems with Mac OS & iOS, MS Office applications and mobile & remote access services.
  • Excellent customer service skills.
  • Excellent communication skills.
  • Excellent troubleshooting abilities.
  • High school diploma or equivalent, plus 1 year of job-relevant work experience

Rob Wallace

Technical Recruiter

Rob works on the Contract team. His goal as a recruiter is to continue to establish long-term professional and personal relationships with top-performing HR professionals throughout the Greater Boston area.

Can't find your fit?

We get new jobs every day. Send us your resume and we'll let you know when we have the right opportunity for you.

Send Us Your Resume