JVT Advisors

Field Support Tech

Apply Now

Location: Lexington , Kentucky 40511
Employment Type: Contract

Job Description

Contract Length:  4 months to start with likelihood of becoming full time permanent employee

Job Summary:  Provide technical assistance to computer system users in the field.

Responsibilities:

  • Answer user inquiries regarding computer software or hardware operation to resolve problems
  • Install software or perform hardware testing at the client’s desk site.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

 

Requirements:

  • Associate's degree in a computer-related field or equivalent training
  • 2 years of experience required
  • Verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills
  • Basic ability to work independently and manage one's time
  • Knowledge of computer software, such as configuration management software, desktop communications software, operating system software, and internet directory services software. Support
  • Occasional travel overnight is a must

 

Matthew Napoli

Technical Recruiter

Can't find your fit?

We get new jobs every day. Send us your resume and we'll let you know when we have the right opportunity for you.

Send Us Your Resume