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Endpoint Technology Administator
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Location: Wilmington, Massachusetts 01887
Employment Type: Contract
Job Description
Contract Length: 3-6 months with possible extension or conversion
Job Summary: is responsible for providing Tier 2-3 Support for all PCs, Laptops, Tablets and mobile devices at UniFirst. The ETS Administrator will support the applications on these devices and provide troubleshooting to resolve any issue.
Responsibilities:
Requirements:
Job Summary: is responsible for providing Tier 2-3 Support for all PCs, Laptops, Tablets and mobile devices at UniFirst. The ETS Administrator will support the applications on these devices and provide troubleshooting to resolve any issue.
Responsibilities:
- Provide Tier 2-3 Support, for all Desktops. Laptops, Tablets and mobile devices
- Provide support for Office 365 Applications
- Help manage the lifecycle of endpoint hardware
- Provide printer management and support
- Successfully diagnose and resolve hardware and software issues on all Desktops. Laptops, Tablets and mobile devices
Requirements:
- 1-2 Years working in a Service Desk or Desktop Admin position in an Enterprise Scale Environment (10,000 + Endpoints).
- Ability to diagnose technical issues with remote users over the phone.
- Experience with MDM Solutions (Workspace One, Intune).
- Knowledge in scripting Languages. (PowerShell, Python, Microsoft SQL)
- Extensive knowledge of Windows 10/11
- Experience Supporting Office 365 Products.
- Strong focus Customer Service and Satisfaction.
- Strong Verbal and Written Communications Skills.
- The ability to work with team members in order to complete assignments
- Basic Active Directory and Networking Knowledge
- Ability to travel up to 50%.
Prathyush Kotamarti
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