JVT Advisors

Endpoint Technology Administator

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Location: Wilmington, Massachusetts 01887
Employment Type: Contract

Job Description

Contract Length:  3-6 months with possible extension or conversion

Job Summary:  is responsible for providing Tier 2-3 Support for all PCs, Laptops, Tablets and mobile devices at UniFirst. The ETS Administrator will support the applications on these devices and provide troubleshooting to resolve any issue.

  • Provide Tier 2-3 Support, for all Desktops. Laptops, Tablets and mobile devices
  • Provide support for Office 365 Applications
  • Help manage the lifecycle of endpoint hardware
  • Provide printer management and support
  • Successfully diagnose and resolve hardware and software issues on all Desktops. Laptops, Tablets and mobile devices

  • 1-2 Years working in a Service Desk or Desktop Admin position in an Enterprise Scale Environment (10,000 + Endpoints).
  • Ability to diagnose technical issues with remote users over the phone.
  • Experience with MDM Solutions (Workspace One, Intune).
  • Knowledge in scripting Languages. (PowerShell, Python, Microsoft SQL)
  • Extensive knowledge of Windows 10/11
  • Experience Supporting Office 365 Products.
  • Strong focus Customer Service and Satisfaction.
  • Strong Verbal and Written Communications Skills.
  • The ability to work with team members in order to complete assignments
  • Basic Active Directory and Networking Knowledge
  • Ability to travel up to 50%.

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