JVT Advisors

End User Support Technician

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Location: Marlborough, Massachusetts 01752
Employment Type: Contract

Job Description

Contract Length:  6+ months (strong chance to be extended)

Overview

You'll be ensuring all IT initiatives in the EUC functional area are delivered correctly and with a high degree of quality. You'll participate in projects, and process improvements to continually improve user functionality & experience. You'll work with outsourced vendors to perform operational activities and supports build activities to attain results.

What You'll Do:

  • Develops system architectures, and executes key build and enhancement tasks adhering to performance requirements in alignment with IT strategy.
  • Triage and develop corrective action plans to increase operational efficiency in accordance with mission requirements.
  • Supports operational teams with problem management activities and develops solutions to reduce User impact.
  • Analyze operational trends and make recommendations to leadership to improve product adoption and End User Experience.

What You'll Need to be Successful

  • MUST HAVE MS Intune
  • O365 and Azure
  • MS Active Directory and Azure Active Directory
  • SSO (OneLogin and or Okta)
  • AirWatch

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Zack Lisien

Technical Recruiter

Zack uses traditional and digital resources to keep our talent pool brimming with highly skilled and qualified technology innovators searching for opportunities.

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