JVT Advisors

Change/Release Mgr

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Location: Bedford, Massachusetts
Employment Type: Contract

Job Description

Contract Length: 8 months with possible extension

 

Job Summary: This position assists the IT Change manager with change request review, approval and process adherence. This position also facilitates all software releases according to a well-developed plan, in order to minimize risk when changes are promoted to our production environment.

 

Responsibilities:

  • Ensure that all changes are controlled, including the submission, review and approval, implementation and post-implementation of changes being deployed.
  • Minimize the impact of change-related incidents and improve day-to-day operations of the organization related to IT changes.
  • Ensure Change approvals (and rejections) are obtained in a timely manner; and maintain and manage change information in the change management system of record.
  • Define and communicate release readiness standards and procedures; engage with projects in early phases of the development life cycle to ensure alignment with the overall release standards and schedules.
  • Responsible for planning, coordinating and leading production readiness meetings for releases in order to confirm compliance with all defined standards and procedures.
  • Creation and management of integrated release plans involving all participants in the system development lifecycle to define, track, and manage release content and schedules.
  • Coordinate environment scheduling and maintenance; ensure alignment with release calendar and enterprise delivery prioritization.

 

Requirements:

  • Minimum Bachelor’s Degree, preferably in a technology-related field or HS Diploma and 5 years of related experience preferably in an ITIL environment
  • Experience and/or working knowledge in application development, software quality assurance, and configuration management are all beneficial
  • Experience working in a Change Manger, Release Manager or Project Manager capacity
  • Familiarity with automated configuration management/code management and release systems
  • Experience working with ServiceNow, Jira, Plutora or similar toolset.
  • Experience developing KPI reports and understanding the related data workflow
  • Applicable ITIL Certifications at an Intermediate level or higher strongly preferred
  • Required licensures, professional certifications, and/or Board certifications as applicable
  • Knowledge of Release principles and processes from an ITIL Service perspective
  • Knowledge of applicable tools and systems that support the Release process

 

Christian Griffith

Recruiter

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