Associate NOC TechnicianApply Now
Location: New York, New York
Employment Type: Contract
Job Description
Contract Length: 12+ months; Hybrid position
Job Summary: This person will support inbound customer service, technical support, and back-office processing representatives for commercial and public sector support positions.
Responsibilities:
Requirements:
Job Summary: This person will support inbound customer service, technical support, and back-office processing representatives for commercial and public sector support positions.
Responsibilities:
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Listen to customers, understand their needs, and resolve customer issues
- Follow the processes of the Client program and perform all tasks in a courteous and professional manner
- Utilize systems and technology to complete account management tasks
Requirements:
- Must be 18 years of age or older
- High school diploma or equivalent
- Experience with data-entry utilizing a computer
- The ability to read and speak English fluently
- Excellent organizational, written, and oral communication skills
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Contact
Nathan Frongillo
Senior Technical Recruiter
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