JVT Advisors

Tier 1 Helpdesk Analyst (2)

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Location: Ipswich, Massachusetts 01938
Employment Type: Contract

Job Description

Contract length: 6 Months with possible extension or conversion


  • Provide remote technical assistance for clients with tier 1 issues (printers, configurations, passwords, networking issues etc)
  • Monitor Ticketing system to meet all contract SLA's.
  • Provide first class, knowledgeable IT solutions in a professional manner.


  • Minimum, 1 year working as a help desk analyst.
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
  • Previous experience working with the following: Exchange Server, Office 365, Active Directory, Sonicwall


Zack Lisien


Zack uses traditional and digital resources to keep our talent pool brimming with highly skilled and qualified technology innovators searching for opportunities.

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