Director IT-Consumer SolutionsApply Now
Location: Mansfield, Massachusetts 02048
Employment Type: Direct Hire
As the Consumer Solutions - IT Director, you will support eCommerce and Retail Store business operations with the overall responsibility to manage and deliver the development, testing and support of all platforms and applications necessary to drive business. The ideal candidate will be a team player who can direct a team to achieve its goals in a successful manner. S/he must be highly organized, detail-oriented and solution driven with excellent verbal and written communication skills.
- Serves as key technical leadership liaison across all necessary disciplines within the company [ex: finance, supply chain, IT, marketing] on behalf of Consumer Solutions.
- Lead and manage the team to research, identify and develop technical solutions to business challenges and opportunities. Includes documenting user stories and translating end user requirements into detailed specifications for the development team
- Provide continuous production support for consumer solutions storefronts, third party applications, integration services, Retail Operations software and work with third party vendors as required.
- Define, direct and manage IT projects for consumer solutions IT team
- Partner with consumer solutions business executives to determine strategic decisions and lead the implementation for IT technology to be implemented
- Min 3 yrs in Executive or Leadership position in IT, driving solution implementation across a variety of technical platforms, Application Packages and SaaS solutions
- Min 5 years in a Business or Technical Systems Analyst role with experience in omnichannel consumer solutions high volume retail store and eCommerce experience
- Knowledge of the Order Management, CRM and Retail ERP Systems in a consumer goods industry
- Experience with Salesforce/DemandWare, Order Management systems, SAP, Retail ERP and Oracle POS
- Bachelor’s Degree preferred
Jake is an individual contributor on the Direct-Hire team. He usually spends his day connecting top talent with cutting-edge tech companies.
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