JVT Advisors

Customer Service Advisors (Call Center)

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Location: Bedford, Massachusetts
Employment Type: Contract

Job Description

Duration: Temp to Hire

Job Summary:

This position will be responsible for providing direction to providers, clients and members on processes as needed.

Responsibilities:

·         Input requests into tracking system and assign accordingly..

·         Meet quality, customer service, productivity and service level performance standards.

·         Work across all department to ensure all necessary names are being screened real time.

·          

Qualifications:

·         Ability to use multiple systems to complete assigned tasks

·         1+ year of customer service experience

·         Call center or telephone experience preferred.

#JVT

Ian Elliot

Senior Recruiter

Ian is responsible for full-cycle recruiting in many areas, including HR, IT, finance, and administrative. Prior to joining JVT, Ian worked for 5 years as a senior recruiter at Randstad.

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