Customer Service Advisors (Call Center)Apply Now
Location: Bedford, Massachusetts
Employment Type: Contract
Duration: Temp to Hire
This position will be responsible for providing direction to providers, clients and members on processes as needed.
· Input requests into tracking system and assign accordingly..
· Meet quality, customer service, productivity and service level performance standards.
· Work across all department to ensure all necessary names are being screened real time.
· Ability to use multiple systems to complete assigned tasks
· 1+ year of customer service experience
· Call center or telephone experience preferred.
Ian is responsible for full-cycle recruiting in many areas, including HR, IT, finance, and administrative. Prior to joining JVT, Ian worked for 5 years as a senior recruiter at Randstad.
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