Hot Job: Law Firm Helpdesk

Title:	Law Firm Helpdesk
Contact Name:	David Bayuk
JVT Contact Phone:	978-557-7111
JVT Contact E-Mail:
Salary	$55-65K
Location	Boston MA
Job Details	This position is responsible for telephone, email and / or on-site support for hosted clients of a litigation support software product suite.
Job Requirements	Case Administrator Responsibilities: Offer support and consulting services to hosted clients Analyze and solve a wide variety of complex and challenging issues Work as part of a highly trained team of technical and business professionals Work with clients to apply legal technology solution to business problems Skills and Experience Required: Experience working with clients on business solutions Familiarity with Litigation Support Software and its practical applications Experience working in the Litigation Support department of a major law firm is a plus Enjoy solving tough problems A strong desire to learn continuously and grow professionally Comfortable working in a team-based environment and supporting others Desire to be a part of an exciting, rapidly growing organization Ability to work autonomously with flexibility and excellent judgment Ability to work effectively under pressure to meet deadlines Flexibility to work extended hours on a shortened work week, a plus Education: BA / BS required